Description
Current world is in the era of ‘digital revolution’. Such expressions as ‘artificial intelligence’, ‘large data’, and ‘machine learning’ from the scope of terms understood by a narrow circle of IT specialists are being passed into a category used by the general public. What does it mean for each particular company? The need to keep an eye on a pulse applying modern transformational techniques and management principles. Overall, we will talk about lean approaches, corporate culture, KPI’s, customer experience design, as well as NPS.
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